STORE POLICY

1. Ordering & Payment

All orders are subject to availability and acceptance. Payment is collected at the time of purchase through our secure checkout system. We accept major credit and debit cards.

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Once an order has been successfully placed, you will receive an email confirmation containing your order details.

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We reserve the right to cancel or refuse any order at our discretion.

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2. Billing Descriptor

Charges will appear on your billing statement as Inherent Value LLC, the legal entity operating this website.

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3. No Returns, No Refunds, No Exchanges Policy

Due to the consumable nature of our products, all sales are final and we are unable to accept returns or issue refunds once an order has been placed.

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If you experience an issue with your order, please contact us with your order number and a brief description of the concern. We will review the matter and respond as soon as possible. This policy applies to all items without exception.

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If an order is undeliverable due to incorrect shipping information provided at checkout, we are unable to guarantee reshipment. Any resolution in such cases will be handled at our discretion. Customers are responsible for ensuring that shipping details are accurate at the time of purchase.

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4. Shipping Policy

• You Are Responsible For Your Shipping Details.

If your order is unable to be delivered due to inaccurately processed shipping information (name, address, etc.), óh.Hi will not be accountable for re-shipments whatsoever. Any potential resolution will be made at the sole discretion of the site vendor ("óh.Hi"). We strongly urge our customers to check their details before purchasing and make sure that they are correct and deliverable.​

• Processing Time

Orders are typically processed within 3–5 business days. Orders placed on weekends or holidays will begin processing on the next business day.​

• Shipping Rates and Delivery

Standard shipping generally takes 5–7 business days once dispatched. Expedited shipping options may be available at checkout. All orders are packaged securely to protect items during transit. Tracking information will be provided once your order ships.

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5. Product Information

Products sold through this website are botanical or dietary supplements intended for general wellness use. They are not intended to diagnose, treat, cure, or prevent any disease. Customers are responsible for reviewing product ingredients and using products responsibly.

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Inherent Value LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased through this website. By placing an order, you acknowledge and accept this limitation.

 

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6. Limitation of Liability

​Inherent Value LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased through this website. By placing an order, you acknowledge and accept this limitation. We reserve the right to update or modify these policies at any time without prior notice.

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7. Website Use

By using this website, you agree not to misuse the site or its content. All content on this website, including text, images, branding, and design elements, is the property of Inherent Value LLC and may not be copied, reproduced, or distributed without written permission.

 

We reserve the right to modify, suspend, or discontinue any part of this website at any time without notice.

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8. Contact Information

If you have any questions regarding this Store Policy or your order, please contact us using the information provided on our Contact page.​